If you want to change the device you use for all signing related to your Qredo account, all you're going to need is the 24-word seed recovery phrase associated with your account. Here's what to do if you've lost your seed recovery phrase.
- If you haven't already, search for “Qredo” in your device’s app store and download the app.
- Open the Qredo app on your new mobile/tablet device, select the hamburger menu in the upper right corner of the screen and select Add Profile.
- Select Restore Seed. And tap Continue.
- Enter the 24-word seed recovery phrase associated with the account in question and select Continue.
- Enter the email address associated with the account in question and select Submit.
- Select Continue.
- Go to the inbox of the mentioned email address and navigate to the verification email from Qredo.
- Enter the verification code into the Email Verification Code field in the Qredo Signing App and select Submit.
- Follow the onscreen instructions.
- Remove your seed phrase and profile from your old device.