Restore from Master Seed

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Permanently deleted user
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If you want to change the device you use for all signing related to your Qredo account, all you're going to need is the 24-word seed recovery phrase associated with your account. Here's what to do if you've lost your seed recovery phrase.

  1. If you haven't already, search for “Qredo” in your device’s app store and download the app.
  2. Open the Qredo app on your new mobile/tablet device, select the hamburger menu in the upper right corner of the screen and select Add Profile.
  3. Select Restore Seed. And tap Continue.
  4. Enter the 24-word seed recovery phrase associated with the account in question and select Continue.
  5. Enter the email address associated with the account in question and select Submit.
  6. Select Continue.
  7. Go to the inbox of the mentioned email address and navigate to the verification email from Qredo.
  8. Enter the verification code into the Email Verification Code field in the Qredo Signing App and select Submit.
  9. Follow the onscreen instructions.
  10. Remove your seed phrase and profile from your old device.

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