Why does my withdrawal from Qredo show as completed but isn't visible at the external destination?

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Transactions on the Qredo chain occur almost instantaneously - assets are sent immediately. However, having the assets arrive to a layer 1 destination (eg. exchange) can take a while and depends on various third-party factors outside of Qredo. Here are some things you can do while you wait:

  • Patience is key - depending on the layer 1 destination you're moving your assets to, it can take up to 24 hours for the transaction to complete (on the receiving side)

  • Check your transaction on Etherscan

  • Contact the receiving side (layer 1)

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